Shipping/Delivery Policy

Processing time

Orders typically take 1-5 business days to process before shipping. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods

We offer a couple of shipping options, including standard and economy. Shipping times may vary based on the method selected.

Shipping Costs

Shipping costs are calculated and displayed at checkout. 

Domestic Shipping

We ship within the United States. Delivery times typically range from 3-10 business days depending on the shipping method chosen.

International Shipping

We currently do not ship internationally, we apologize for the inconvenience. 

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment. If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at shop.hinalii@gmail.com with your name and order number, and we will look into it for you.

Lost or Stolen Packages

Shop.Hinalii is not responsible for any lost, stolen, or damaged parcels inflicted by shipping carriers

Returns and Exchanges

Please refer to our Returns Policy for information on how to return or exchange items.

Contact Us

If you have any questions about your order or our shipping policy, please reach out to us at shop.hinalii@gmail.com.